Global Claims Management Company


Our partnership with this Global Claims Management Company began with a campaign to fulfil a number of roles in the South East of England, our success in this project led us to an exclusive RPO arrangement.

We now fill 200 Specialist Insurance roles per year, managing their supply chain and direct sourcing strategy. Over the last few years MBA has saved our client an average of £175k per annum.



To provide recruitment into the 7 main key client functions, General Property, Liability, Legal Services, Broadspire, Global Technical Services; including Major & Complex Loss, Contractor Connections & Shared Service. This included permanent, temporary workers, contractor/interns, and graduates.  There was also a need to enhance their HR function by providing full preemployment vetting management and onboarding services. Additionally, our aim is to boost the company's profile to become a destination of choice employer.



  • Onsite attendance by the dedicated recruitment team.
  • Appointment of an internal Recruitment Manager.
  • Streamlined recruitment process and supporting the implementation of an internal ATS.
  • Effective and strong senior stakeholder relationships.
  • Workforce Strategy:
    • Talent pooling
    • EVP
    • Attraction Strategy
    • Retention Agenda



  • Cost saving £175k average per year.
  • Manage, lead and refine the supply chain.
  • Business area reporting, measuring the recruitment life cycle to drive an efficient process, and an excellent candidate experience.
  • Onsite business reviews, to include business owners, the HR function and Senior Leadership Team.
  • International assignments supporting, Spain, Sweden, Norway, Australia, Hong Kong and Ireland.


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