In 2015 Jemca initially wanted to review their existing agency PSL During our conversations, we uncovered that the business did not have a centralised recruitment function.

Hiring managers in the different locations were responsible for the full lifecycle of their own recruitment. As a result, Jemca did not have a clear understanding of their recruitment spend and struggled to fill roles in time with an average time to offer of 7 weeks.

MBA received a 6 month trial to show our abilities, which resulted in an initial 6 month RPO trial, from there a 3 year agreement was signed which was renewed in 2018 for another 3 years, and again in 2021 for another 3-year contract.



  • To implement and create a full RPO service into an automotive retail business – a first to the industry Immediately reduce time to hire and reduce the number of live roles
  • Review and revamp of all attraction methods, collateral and recruitment brand
  • Cross approach of full implementation – whilst having short term impact on hiring needs
  • Find long term solutions for tricky and hard to fill roles


  • Workshops and management meetings to educate and upskill hiring managers
  • Hire of on-site recruitment manager to bridge the gap from recruitment - management
  • Creating of recruitment brand, microsite, online contract portal and candidate tracking
  • Implementation of recruitment management system from requisition to contract signing


  • Over 500 placements across the business
  • 2:1 interview to offer rate
  • 50% reduction in recruitment costs
  • Time to offer reduced by over 30 days