Insurance - Management

Buckinghamshire

Permanent / Full Time

£35000 - 40000 (Year)

Claims Team Manager

As a world-class insurance and claims management company, we are looking for an exceptional individual to fill the role of Team Manager, who can travel comfortable to our MK office on a weekly basis. Using strong leadership skills and industry experience, you'll be guiding a rapidly expanding team of claims handlers to manage and settle a variety of travel-based claims professionally and efficiently.

**Your Role**

As our new Team Manager, you'll play a crucial role operationally, using your industry knowledge to:
  • Manage a diverse range of claims, from cancellations and medical emergencies to damage waivers on hire vehicles
  • Ensure swift settlements within service level agreements, whilst thoroughly auditing specific claims information
  • Mentor and train your team on policy cover information, ensuring it is relayed with professionalism and courtesy
  • Maintain impeccable standards of customer service within your team
  • Demonstrate exceptional organisational skills and flexibility to adapt to changing priorities
**About You**

You are an experienced leader, preferably with a claims or insurance background and a passion for developing high performing teams. Not only do you possess:
  • Experience in team leadership
  • Strong knowledge of insurance principles and the claims process
  • Exceptional customer service ethics
  • Strong problem-solving skills
  • Great organisational skills
  • Flexibility in your approach
You are also resilient, handling challenges with a cool head and methodical approach.

Due to the nature of our work, any employment offer will be conditional until completion of a satisfactory DBS check.

**About Us**

We are a global leader in claims management with a strong culture of innovation, technology and exceptional customer service. With a robust global infrastructure and an extensive network of professionals, we provide tailored solutions to clients across numerous industries.

Why join us?

- 25 days annual leave plus birthday off
- Flexible bank holidays
- Funding for Insurance Qualifications
- Life Assurance, 4 times your basic salary
- Dental Plan
- Cash Plan
- Employee Assistance Programme
- Paid overtime (if authorised)
- 5% pension contribution
- Season ticket benefits

We're also proud to actively support equal opportunities and foster a culture of diversity and inclusion.

**Your Next Step**

If you're ready to lead a thriving team in a dynamic, global company, apply today! We can't wait to receive your application.

Talk to us

This role was posted by Nathan Daniels. To hear about more roles like this, call us on 01244 689440.

Nathan Daniels

Operations Manager