Jenny's MBA Journey

BY Nicole Sopkovich   |  

Jenny Gill joined MBA in 2013 as a Recruitment Resourcer and is now Head of People & Compliance, her journey went from the recruitment team to the onboarding and compliance team, which is an excellent example of how MBA supports training and growth in various areas within the business based on each individual's personal interests and skill set. 

Jenny's journey really emphasises the opportunity for career growth within the company. 

Here is Jenny's journey, in her own words:

What were you doing prior to your start at MBA?

Before MBA, I was working as an Assistant Manager for Greene King, managing a team of up to 30 people across both a busy hotel and restaurant chain.

Why did you decide to join MBA?

I can honestly say throughout my years of education, I genuinely never knew what I wanted to do as a "career" - That in mind, it made me think about how I could potentially help others find their perfect role, which lead me to recruitment. Having personal experiences of using high street recruitment agencies, I knew I wanted to try something a bit different - that is what made MBA so appealing.

 What was your training process like?

The induction into MBA was very thorough. Initially, the first week was all about getting to know my colleagues and the culture of the business. Moving on from that, I completed several weeks of job shadowing, call listening and side by side training. I was given the opportunity to visit both MBA offices as well as the client I was supporting which helped build my understanding and relationships. During my time at MBA, I have always had a mentor who has supported and guided me through my career choices which have resulted in me progressing significantly within the business.

Can you describe your MBA journey?

Since joining MBA nearly 9 years ago, I think it’s fair to say I have definitely been on a journey! Starting as a Recruitment Resourcer and developing into the role I am in today has exposed me to so many areas of the business. The one area which really stole my heart was Onboarding and Compliance. Anyone who knows me will know my bizarre obsession with following processes and how much I love to create a process map! After returning from maternity leave in 2017, I realised recruitment wasn’t just about filling roles, there was much more beyond that which I wanted to venture into and that is exactly what I did! MBA helped me make that transition, and now I know this is the career that was meant for me. 

 What does your typical day as Head of People & Compliance look like?

A typical day can range from completing the onboarding process for new hires into MBA, contract generation for staff and clients, internal policy management, managing the Onboarding & Compliance team as well as supporting with HR and payroll related queries.

What is the best part of your job?

Being able to show new and existing clients the value MBA can add by completing the thorough onboarding process we offer for new hires and existing staff in their business.

What is the worst part of your job?

Not everyone likes change, at times it can be difficult to get people round to a new way of working if processes need to change… but I do like a challenge  

What is the company and team culture like?

The MBA mantra is “whatever it takes” and that really shows every day! Honestly, I don’t think I have even known a group of people who are more passionate about their job and delivering the best service possible to our candidates and clients. Nothing is ever too much for anyone at any level within the business, there is a helping hand every way you turn. We have a great team who are proud to represent the MBA brand.

We'd like to give a special thanks to Jenny for sharing her journey within MBA with us!

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