A Household Name in Food Production & Retail
SEASONAL AGENCY CAMPAIGN TO PROVIDE A VOLUME OF STAFF, FOR A HOUSEHOLD NAME IN FOOD PRODUCTION & RETAIL.
This client has a niche in the food retail industry providing long-lasting, quality foods at affordable prices. With Christmas being an especially busy time for their loyal customer base, they needed a flexible and proactive approach to bolster their already sterling customer experience.
Scope:
- Client needed around 16 additional Customer Advisors to cover shifts spanning 16 hours.
- Candidates needed to be sourced, assessed, vetted, onboarded and started over 2 inductions at 7 & 14 days post-instruction.
Solution:
- Hybrid attendance by a specialist recruiter.
- Offsite specialist recruitment and onboarding team.
- Impeccable candidate management to ensure commitment and fulfilment.
- Robust process in place to maximise talent reach.
- Strong database from prior success with previous clients.
- Re-engineer recruitment and assessment processes.
- Fast-track onboarding and vetting solution including referencing.
Results:
- Induction 1: 8 starters / Induction 2: 6 starters (reserves in place but deemed unnecessary).
- Fantastic offer to start ratio.
- 100% Compliant Process.
- MBA awarded final decision on successful candidates.