Specialist Fleet Management Business

RESOLVED A BURNING PLATFORM OF ACUTE CANDIDATE SHORTAGE SINCE THE COMMENCEMENT OF OUR PARTNERSHIP WITH A SPECIALIST FLEET MANAGEMENT BUSINESS.

Trusted by some of the largest and most critical fleets in the UK, this PE backed fleet solutions business is recognised for its relentless focus on delivering unbeatable fleet management support to their customers.

SCOPE

Due to the acquisitive nature of the group, as well as the high number of current vacancies, and an expected spike in volumes, there was a desire by the business to consider an alternative talent acquisition model. Additionally, there was a high concentration of vehicle technician roles, which the business had experienced significant candidate shortage challenges across the UK, in line with the competitive nature of the sector.

SOLUTION

• Full time account management on-site.
• Offsite specialist recruitment team of 4 FTE and an onboarding team.
• Offshore talent vault solution implemented to drive a sustainable candidate pool.
• Complete market and competitor landscape analysis.
• Re-engineered recruitment and assessment processes to drive pace in hiring.
• Conducted learning development and training of line managers on effective interviewing techniques through a quarterly workshop.
• Overhaul of the onboarding process and implementation of a candidate concierge solution to avoid unnecessary post-offer attrition

RESULTS

• Average time to hire reduced from 54 days to 27 days
• 450+ hires in 2 years
• Interview:hire ratio of 1.4:1
• Cost savings to date – circa £450k